Privacy Policy
Effective date: October 29, 2026
Net30 Brands (“Net30 Brands,” “we,” “us,” or “our”) operates net30brands.com and provides web hosting, VoIP telephone service, and related digital services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Account and contact information. When you sign up for a service or contact us, we collect information such as your name, business name, email address, phone number, and service address.
Billing information. Payments are processed by third-party payment providers. We receive confirmation of payment and limited transaction details from those providers; we do not store full credit card numbers on our own systems.
Service and technical data. Our systems automatically record technical information needed to operate the services, including IP addresses, server and access logs, and, for VoIP service, call detail records (numbers called, time, and duration of calls).
Cookies. Our website uses cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used.
How We Use Information
- To provide, maintain, and support the services you order;
- To bill for services and administer your account;
- To communicate with you about your account, service changes, and support requests;
- To protect the security of our network and prevent fraud and abuse;
- To comply with legal obligations.
How We Share Information
We share information only as needed to run the business: with payment processors that handle your payments, with infrastructure and service providers that help us deliver hosting, VoIP, email, and domain services, and when required by law or a lawful request from authorities. We do not sell your personal information.
Data Security
We use reasonable administrative and technical measures to protect the information we hold. No system connected to the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep account and billing records while your account is active and for as long as needed afterward for legal, accounting, and dispute-resolution purposes. Information that is no longer needed is deleted or anonymized.
Your Rights
You may request access to, correction of, or deletion of your personal information by emailing us at hello@net30brands.com. We respond to requests within a reasonable period. Some records must be retained where the law requires it.
Children’s Privacy
Our services are business services and are not directed to anyone under the age of 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
Questions about this policy or your information: hello@net30brands.com